Smartizen Kids Summer Camp: Safety & Emergency Protocol Guide for Parents

1. Ensuring Student Safety During the Day

At Smartizen, your child’s safety is our highest priority. Our daily operations are structured to create a safe, supervised, and nurturing environment.

• Staff-to-Camper Ratios:

  • Ages 4–6: 1 staff member per 8 children

  • Ages 6–8: 1 staff member per 10 children

• Screened and Trained Staff:

  • All staff 18+ must pass a police Vulnerable Sector Check

  • All team members are certified in Standard First Aid and CPR-C

• Arrival & Dismissal Procedures:

  • Controlled entry and exit points (at the second floor of our office)

  • Children are released only to pre-authorized adults with ID verification

• Safe Facilities:

  • Implementing controlled access to the premises to prevent unauthorized entry

  • Daily safety inspections of play and learning areas

  • Child-safe equipment and materials

2. Emergency Protocols

Smartizen follows a well-developed emergency response plan, reviewed annually and practiced through drills.

• Types of Emergencies Covered:

  • Fire

  • Lockdown (security threat nearby)

  • Shelter-in-Place (weather or environmental hazard)

  • Medical emergencies

  • Lost child response

• Our Emergency Actions Include:

  • Fire Emergencies: Evacuate the building promptly and gather at designated assembly points (at the left corner of the building facing Bridge Street)

  • Lockdowns: Secure classrooms, turn off lights, and maintain silence until the situation is resolved

  • Ensuring all children are accounted for

  • Notifying emergency services if required

  • Parent/guardian notification after immediate safety is secured

• Drills and Preparedness:

  • Regular evacuation and lockdown drills with children

  • Staff review emergency protocols monthly

3. Handling Minor Injuries and Illnesses

We understand that bumps and sniffles are part of being a kid. Here’s how we manage them:

• First Aid Care:

  • Administered by trained staff using approved kits available on-site

  • Cuts, bruises, and insect bites are treated and monitored

• Incident Reporting:

  • All injuries and first aid responses are documented

  • Parents/guardians receive a written or verbal report the same day

• Sick Child Procedure:

  • If a child displays symptoms of illness, they are separated in a quiet, supervised area

  • Monitor the child for any changes and decide parents are contacted for immediate pick-up

  • COVID or communicable illness precautions may apply based on public health direction

• Allergy & Medical Conditions:

  • Children with known allergies or conditions have Individual Plans of Care on file

  • All staff are trained in EpiPen use and emergency response

Questions or Concerns?

Please reach out to our Team. We're here to partner with you in ensuring a safe and joyful summer experience for your child.

Contact: info@smartizen.ca | 226 - 812-1006